When families are in need of tech support regarding:
Tech Support for Students and Families
- Make sure that all log-in attempts are through the student’s AUSD account.
- Make sure that all other browsers are closed and you are logged off of other accounts.
When families are in need of tech support regarding:
- A general overview, watch the AMS Tech Orientation Video
- Log in info/passwords, Aeries access, Zoom class links:
- Try How to Sign onto AUSD Account
- Try Resources for Aeries Log In info
- Aeries Portal Tour
- Email your school counselor
Zoom support:
-
- Try Resources for Setting up Zoom account
- Try How to Sign Into AUSD Zoom
- Try Tips when Zoom says I need to authenticate my email
- Email Ms. Floresca if you need further assistance with Zoom at cfloresca@ausdk12.org
- All other tech questions: Email Ms. Floresca if you need further assistance at cfloresca@ausdk12.org